Key Responsibilities and Accountabilities:
- Sharing overdue positions with sales & marketing teams regularly.
- Analyzing responses from marketing teams and recommending improvements.
- Coordinating with insurance agencies for customer credit assessment.
- Compiling and validating data for credit insurance submissions.
- Ensuring timely closure of channel finance, factoring, LC/Bill discounting transactions.
- Executing ERP-based credit control for shipments.
- Continuously reviewing customer credit limits and exposure patterns.
- Evaluating liability statements and ensuring timely issuance/reversal.
- Conducting domestic and export customer credit assessments.
- Sharing exposure details with insurers and monitoring coverage.
- Preparing business reports on overdue and exposure trends.
- Updating credit limits post approvals and tracking deviations.
- Collaborating with SBU Heads/BFMs to strengthen credit controls.
- Reviewing provisions and issuing alerts for high-risk accounts.
- Ensuring accounting compliance and accurate AR reporting.
Major Challenges Associated with these Responsibilities:
- Overdue Management & Reporting: Balancing collection expectations with sales sensitivities tracking diverse customer payment behaviors preparing insightful overdue dashboards for leadership.
- Data Management for Credit Insurance: Managing large datasets, cleaning inconsistencies, fulfilling insurer-specific formats, meeting tight timelines, and ensuring data accuracy for credit exposure reviews.
- Customer Credit Assessment: Assessing customers with limited disclosures, interpreting qualitative risk signals, balancing business pressure for liberal limits with objective risk controls.
- Channel Finance & Factoring Coordination: Dealing with multiple banks each having different documentation norms resolving delays that can affect shipments coordinating between customers, banks, and internal teams.
- ERP-Based Credit Control: Handling urgent block clearances while maintaining compliance ensuring audit-ready credit block/unblock actions resolving master data exceptions.
- Credit Limit Management: Monitoring dynamic exposure changes escalating breaches diplomatically ensuring limit updates reflect accurately in ERP working across SBUs.
- Liability Statement Management: Ensuring accurate liability compilation, resolving disputes, reconciling balances, and coordinating with finance teams for final confirmations.
- Exposure Monitoring & Insurance Coordination: Tracking uninsured exposures, ensuring adherence to insurer limits, handling insurer coverage revisions, and communicating impacts to business.
- Provision Review & Alerts: Evaluating overdue aging, calculating provisions, addressing disagreements on provisioning levels, and supporting audit justification.
- Control Matrix Creation: Designing practical yet robust controls, aligning SBU leaders, addressing resistance to new controls, and ensuring smooth rollout across teams.
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