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JP Morgan Chase & Co.

Process Improvement Program/Project Manager

12-14 Years
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  • Posted 11 days ago
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Job Description

You are a strategic thinker passionate about driving solutions. You have found the right team.

As a Program/Project Manager in our dynamic team, you will be responsible for reading and understanding business requirements, coordinating with stakeholders for test planning, actively participating in UAT calls, writing and executing test cases, reviewing test cases, and providing feedback. You will also be required to manage regulatory requirements and handle project/program management tasks and reporting.

Job Responsibilities

  • Understand, analyze, and clearly articulate test requirements to Technology, Compliance, AD, Product, Operations, and QA teams.
  • Manage end-to-end test management, covering defect management, EOD reporting, project planning/execution, and timeline estimation.
  • Maintain program documentation, including objectives, test strategy, test plans, and entry/exit controls per best practices.
  • Identify defects and gaps, assign ownership, and track through to closure.
  • Track testing progress and ensure deadlines by partnering closely with the AD team.
  • Assist with business process design to capture technology impacts on current processes.
  • Manage program-level timelines and drive regular stakeholder engagement.
  • Contribute to business analysis activities as required by the program.
  • Communicate project status, issues, dependencies, and risks proactively to management and stakeholders.
  • Assess project issues and risks, and identify pragmatic solutions to meet objectives.
  • Lead teams of testers, business analysts, and automation experts, and articulate issues/risks using RAID logs and scorecards.

Required qualifications, capabilities and skills:

  • You must have 12+ years of experience
  • You must hold a Bachelor's degree or above
  • Demonstrate good project management, business analysis and test planning skills.
  • Break down problems/situations logically into their essential parts and draw reasonable conclusions based on analysis.
  • Identify issues, problems, and opportunities, determining whether action is needed and taking appropriate action proactively.
  • Communicate at all levels in a clear, concise, and fluent manner, escalating problems and issues in a timely manner.
  • Manage stakeholders effectively, including Product, Operations, PMO, QA, and UAT leads.
  • Utilize strong analytical skills, with knowledge of MS Projects, Excel, PowerPoint, Word, JIRA and automation tools.
  • Write automated tests and understand common defect and data-management tools, with advanced knowledge of software lifecycles and test automation strategies.
  • Work effectively with teams and stakeholders to develop relationships and achieve common goals, demonstrating proficiency in a business function and understanding the broader business context

More Info

About Company

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 144793545