City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number : 43134
Process Executive - Trade Settlements
Role Purpose Statement This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge's commitment to provide excellent customer service.
Main Accountabilities
- Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary
- Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application
- Apply shipment tickets to contracts in SAP GTM
- Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis
- Process and verify that all shipments have been invoiced each day
- Handle dispute cases, including corrections of shipment and invoices as necessary
- Reporting of open Accounts Receivable balances and distribute to the commercial team for action
Knowledge And Skills
Behavior
- Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy.
- Collaborate, effectively communicate with others and take initiative to continually develop themselves.
- Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change.
Technical
- One to three years customer service experience with a demonstrated ability to create and maintain strong customer relationships and work in a team environment
- Demonstrated proficiency in PC applications, such as Excel and Word.
- Experience with SAP/Global Trade Management (GTM) is highly desirable
Education & Experience
- Bachelor's degree in business or associated field, such as Finance and Accounting or Marketing
- Experience in agribusiness or related industry a plus
- Strong attention to detail, problem solving, prioritization and organizational skills
- Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills
At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of :37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they're grown to where they're neededin faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.
Every day our people exemplify these values, which represent Bunge at its core:
- We Are One Team Collaborative, Respectful, Inclusive
- We Lead The Way Agile, Empowered, Innovative
- We Do What's Right Safety, Sustainability, With Integrity
If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge
