Process Excellence Manager

Company Overview:

Vialto Partners is a market leader in Global Mobility Services. Our purpose is to Connect the World. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

Role Overview

The Operational Excellence Manager drives continuous improvement across global mobility operations within Vialto. For the immediate future, the primary focus of this role will be establishing, validating, and maintaining standard times across multiple operational processes. This includes following a structured methodology, ensuring consistency across teams, and creating a reliable baseline for productivity and planning.

Alongside the standard time program, the role also contributes to broader process improvement efforts such as streamlining workflows, reducing waste, and supporting consistent service delivery. The individual will work with cross functional teams to identify gaps, oversee improvement projects run by subject matter experts, and deliver selected projects directly. The role is closely linked to automation initiatives, so experience in automation is a strong plus.

Key Responsibilities

• Lead process improvement initiatives using Lean Six Sigma methods.
• Define, validate, and maintain standard times for operational activities.
• Map end-to-end processes, identify bottlenecks, and drive standardization.
• Perform root cause analysis and implement corrective actions.
• Support automation opportunities, productivity tracking, and reporting.
• Train teams on operational excellence tools and best practices.
• Collaborate with global stakeholders to ensure consistent service delivery.

Must Haves

• At least 5 years of experience in process improvement or operational excellence.
• Practical knowledge of standard time methodology and maintenance.
• Strong knowledge of Lean or Six Sigma methods.
• Ability to manage multiple improvement projects.
• Strong analytical and problem solving skills.
• Experience working with global teams.
• Excellent communication and stakeholder management.
• Green Belt certification.

Nice to Haves

• Experience in global mobility or professional services.
• Experience with automation tools or workflow platforms.
• Experience with Power BI and building dashboards for performance and productivity tracking.
• Black Belt certification.

Additional Information:

• Work Location: Bangalore
• Work Mode: Hybrid
• Office Location: CV Raman Nagar