Process Developer, Sales Operations

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Developer, Sales Operations!
About the role
At Genpact, we partner with leading technology and SaaS organizations to run and transform their revenue operations. In this role, you will support core Sales Operations activities by enabling accurate forecasting, disciplined deal execution, and data-driven decision-making.

Responsibilities
.Support sales forecasting and pipeline reviews across assigned regions or accounts
.Review quotes, order forms, and pricing requests for accuracy and policy compliance
.Partner with Sales, Finance, Legal, and Deal Desk teams to support deal approvals
.Maintain CRM data hygiene and ensure accurate booking of sales opportunities
.Analyze customer licensing, usage, and commercial data to identify revenue opportunities
.Prepare dashboards, reports, and presentations for operational and leadership reviews
Qualifications we seek in you!
Minimum Qualifications
.Good years of relevant experience in Sales Operations, Deal Desk, or Business Operations
.Experience supporting SaaS platforms such as ServiceNow, Salesforce, Oracle, NetApp, or similar enterprise software
.Strong analytical skills with proficiency in Excel and PowerPoint
.Experience working with CRM systems and sales processes

Preferred Qualifications/ Skills
.Exposure to SaaS subscription, renewals, or licensing models
.Experience working in cross functional, global teams

Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.