Process Developer - MDM

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Developer - Master Data Management!
We are looking for a candidate with excellent communication skills & expertise in master data with relevant experience and SAP/ERP experience is considered as a plus. Candidate must be comfortable to work as per agreed shift timings.
Responsibilities
.Provides and/or supports data analysis, requirements gathering & validating the correctness of requests.
.Ensure all requests contain the appropriate supporting documentation and comply with corporate requirements before they are implemented into SAP/ERP.
.Complete requests for master data in a timely, accurate manner by performing integrity checks to ensure a high quality of master data.
.Regular checks on validating details & domain checks (historical checks) related to New & existing master data.
.Adherence and being compliant to common minimum practice defined for Master Data Process
.Conduct regular quality checks to maintain a high level of accuracy in customer/vendor data management.
.Collaborate with internal and external audit teams to provide timely and accurate responses to audit inquiries and requests.
.Analyze and improve data quality, which includes running regular scheduled data audit reports (e.g., elimination of duplicates, standard text formats).
.Special projects (e.g., listing of new customers/vendors and the unblocking of suspended) and other duties as assigned.
.Being part of a team that fosters collaboration and process efficiencies.
.Ensure to achieve agreed Service Level Agreement (SLA) and defined Key Performance Indicators(KPI) on a regular basis.
.Actively participate in team meetings and contribute to a positive team culture.
.Comply & understanding all Company specific policies, processes, and procedures.
.Ensure a high level of data quality and that satisfaction is always maintained.
.100% daily completion of workload.
.Demonstrate adherence to all business guidelines and procedures.
Qualifications we seek in you!
Minimum Qualifications
.Commerce Graduate
.Relevant experience in a Master data team/Shared Services environment will be advantageous
Preferred Qualifications/ Skills
.Good Communication skills - Advanced English speaking and writing skills
.Relevant industry experience for the position applied
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.