Job Description
Job Summary
We are seeking a detail-oriented and proactive Process Coordinator to oversee and streamline operational processes within the organization. The ideal candidate will ensure smooth workflow execution, maintain process compliance, and support cross-functional teams to improve efficiency and productivity.
Key Responsibilities
Coordinate and monitor daily operational processes.
Ensure all procedures are followed according to company standards.
Identify process gaps and recommend improvements.
Collaborate with internal teams (Operations, HR, Finance, etc.).
Maintain process documentation and SOPs.
Track KPIs and prepare regular performance reports.
Support audits and compliance requirements.
Handle escalations and resolve operational issues.
Assist in training team members on updated processes.
Required Skills & Qualifications
Bachelor's degree in Business Administration or related field.
14 years of experience in process coordination or operations.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency in tools such as Microsoft Excel and workflow/project management software.
Analytical mindset with attention to detail.
Ability to work independently in an onsite environment.
Preferred Qualifications
Experience with ERP/CRM systems.
Knowledge of process improvement methodologies (Lean, Six Sigma)..
Key Competencies
Problem-solving
Time management
Stakeholder coordination
Documentation & reporting
Process improvement
Skills: operations,process improvement,workflow,communication,skills
