Role Summary:
The Process Audit Manager will be responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations. This role requires strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards.
Key Responsibilities:
- Audit Planning & Strategy:
- Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations.
- Align audit activities with corporate objectives and regulatory requirements.
- Audit Execution:
- Oversee and conduct complex audits of business processes and dealer operations.
- Assess adherence to internal policies, operational effectiveness, and industry compliance.
- Risk Identification & Process Improvement:
- Identify risks, inefficiencies, and non-compliance in business and dealer processes.
- Provide clear, actionable recommendations to address audit findings.
- Cross-functional Collaboration:
- Collaborate with cross-functional teams and senior management to support business objectives.
- Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders.
- Performance Monitoring:
- Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance.
- Ensure consistency and sustainability of operations in line with business goals.
- Reporting & Communication:
- Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives.
- Maintain transparency and drive accountability throughout the audit lifecycle.
Qualifications & Requirements:
- Professional Qualification CA/ CMA.
- Minimum [9] years of experience in process auditing or internal audit.
- Strong understanding of business operations, risk management, and regulatory compliance.
- Excellent analytical, leadership, and interpersonal skills.
- Proficiency in audit tools, data analytics, and reporting software.
