Process Associate-Walk in - 11th Mar

HCL Tech _ Voice Process - Fresher - 11th Mar 2026 _Walk in interview

LOCATION - Sholinganallur Chennai.

Process Associate

Introduction to the Organization

HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee development.

Overview of the Role

The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services.

Detailed Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Skill Requirements

Must-Have:

• Strong written communication skills, especially for email and chat support.
• Candidate should be fresher 2024 or 2025 Passed out.

Educational Qualifications:

• Bachelor's degree in any discipline is preferred.
• No BE / B.Tech are eligible to apply.

Interested candidates please share your updated resume to [Confidential Information] with below given details.

Contact Person - Vishnu / Vinoth

Please mention the contact person on top of your resume at the time of interview.

Walk in interview _11th Mar 2026. 1 PM to 3 PM.

HCL Tech, Tower 4 Elcot Sez,

Sholinganallur,

Chennai,

Tamil Nadu 600119, India

HR Vishnu / Vinoth