Process Associate - ITC

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Process Associate, Invoice to Cash

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to deductions and coordinating with customer

Responsibilities

• Provide support to global businesses on all invoicing and contracts-based billing milestones.

• Execute the timely administration of commercial documents related to global billing and invoicing jobs.

• Assist with commercial invoicing via E-Commerce Platforms related to electronic billing portals

• Investigate and assist in the resolution of client invoice disputes.

• Prepare and mail client statements and invoices.

• Maintain accurate notes on all departmental documentation.

• Work with global divisional finance staff to address client billings and questions.

• Assist Client Corporate Collections Department with the collection of overdue invoices as needed.

• Prepare Proforma invoices

• Prepare a variety of reports as requested.

• Perform all other related duties as assigned.

Qualifications

Minimum qualifications

• Graduate in Commerce (B.Com)

• Relevant experience in billing

• Excellent Communication Skills (verbal and written)

Preferred qualifications

• Strong Interpersonal Skills

• Clear verbal and written Communication, Problem solving, etc.

• Significant experience in Accounts Receivable/Order to Cash

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.