Principal Consultant _ Workday Reporting and insights specialist

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role Principal Consultant _ Workday

Reporting and insights specialist

In this role you have to play a critical role in building and supporting the development of business intelligence tools that will produce high-quality people insights, innovative analysis, and data solutions in HCM domain to enhance key Business stakeholders%27 data literacy and analytics capabilities to support decision making for our client. This role is expected to manage/support projects/programs in support of key large projects and provide ad-hoc projects support across the wider team as well as the production of cross-functional dashboards and/or reports when appropriate.

Responsibilities

• Lead the delivery of an exceptional partner service by implementing strategic reporting insights through self-service and automated solutions, ensuring compliance with data privacy and internal processes.

• Maintain 100% compliance with established processes, while actively reducing the number of outstanding tickets and ad-hoc requests.

• Design, build and document standardized reporting & dashboarding solutions & offer, with proactive approach fostering a culture of continuous learning and collaboration within the team, listening our partners and their needs

• Drive continuous improvement, innovation and contribute to team initiatives for efficiency gains, simplify & enhancement the user experience.

• Drive the capability building of our partners around reporting & data.

• Connect & partners with other companies and workday & analytic user group to win and develop new solutions .

• Serve as a subject matter expert on the Workday platform performing administrative functions including business process administration, security, and Integration support.

• Leading the functional reporting as a thought leader and trusted expert to deliver strategic outcomes and business value, providing analytical reporting and insight support.

• Develop strong relationships with key stakeholders to influence and drive acceptance of change across the organization.

Qualifications we seek in you!

Minimum Qualification

• Advance knowledge in Workday HCM or Service Now HRSD reporting and visualization tools (ability to keep informed about leading edge technologies and their application to workforce metrics)

• Strong understanding of data structures and reporting within HR domain.

• Ability to leverage Workday/Service Now Community for innovative ideas and best practices.

• Knowledge of industry best practices adopted by other customers

• Strong analytical skills and critical thinking with the ability to collect, organize, analyze and disseminate significant amounts of information from different sources with attention to detail and accuracy

Preferred Qualifications

• Proficient in creating Workday Custom Reports (Advanced, Matrix, Composite) and Dashboards.

• Skilled in implementing report security, including:

• Defining field visibility for specific security groups.

• Managing report sharing and securable items (Fields, Calculated Fields).

• Familiarity with Workday Prism (nice to have).

• From Service Now perspective the candidate should be

• Proficient in creating reports, dashboards

• Experts in Platform Analytics Environment

Soft Skills

• Excellent communication abilities.

• Strong stakeholder management skills.

• Assertive and confident in decision-making.

• Influential and persuasive in driving outcomes.

• Capable of making autonomous decisions.

• Resilient under pressure adheres to processes even when challenged by senior leadership.

• Skilled at translating technical concepts into business-friendly language.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.