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Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant- Project Manager
We are looking for Project Manager responsible for driving end-to-end project execution across technology, transformation, and operational initiatives. This role serves as the connective tissue between strategy and delivery translating organizational goals into structured, measurable outcomes while maintaining disciplined governance and stakeholder alignment.
Responsibilities
.Own the full project lifecycle: initiation, planning, execution, monitoring, and closure-aligned to ePMO governance frameworks and delivery standards.
.Develop and maintain comprehensive project plans including scope, schedule, budget, resource allocations, and critical path analysis.
.Translate business objectives and OKRs into actionable work breakdown structures and delivery roadmaps.
.Establish and maintain a project management baseline (scope, schedule, cost) and manage all changes through a formal change control process.
.Drive benefits realization tracking, ensuring delivered capabilities map to intended business value and strategic outcomes.
.Serve as the primary point of contact for project stakeholders across business units, IT, Finance, Operations, Legal, and external vendors.
.Build strong working relationships across organizational levels-from individual contributors to C-suite executives.
.Facilitate alignment meetings, working sessions, and decision forums, driving clarity on priorities, trade-offs, and accountability.
.Champion a culture of transparency, psychological safety, and continuous improvement across delivery teams.
.Proactively identify, assess, and mitigate risks across scope, schedule, cost, resources, and quality dimensions.
.Maintain a dynamic RAID log (Risks, Assumptions, Issues, Dependencies) with clear ownership and resolution timelines.
.Escalate blockers early and decisively, ensuring leadership has the context needed to make timely decisions.
.Monitor interdependence across workstreams, programs, and external systems to prevent cascading impacts.
.Manage project budgets including forecasting, actuals tracking, variance analysis, and spend authorization.
.Partner with resource managers to build and maintain staffing plans aligned to delivery timelines and skill requirements.
.Participate in portfolio-level capacity planning to support prioritization and resource allocation decisions across the PMO.
.Track and report on financial health, burn rate, and ROI indicators throughout the project lifecycle.
.Produce executive-ready status reports, dashboards, and portfolio health summaries on a regular cadence.
.Define and track project KPIs and success metrics, ensuring delivery outcomes are measurable and communicated clearly.
.Maintain rigorous documentation standards: project charters, RACI matrices, decision logs, lessons learned, and closeout artifacts.
.Support audit readiness, compliance requirements, and post-implementation reviews as needed.
Qualifications we seek in you!
Minimum Qualifications
.project management experience delivering technology, transformation, or enterprise initiatives in complex organizations.
.Demonstrated ability to manage multiple concurrent workstreams, competing priorities, and ambiguous requirements.
.Proficiency with project management tools such as Jira, Smartsheet, MS Project, ServiceNow SPM/PPM, or equivalent platforms.
.Strong command of both waterfall and Agile delivery methodologies ability to flex approach to fit project context.
.Exceptional verbal and written communication skills with the ability to synthesize complexity into clear, actionable narratives.
.Proven track record of stakeholder management, cross-functional leadership, and executive-level reporting.
.Experience developing and managing project budgets, resource plans, and financial forecasts.
.Strong analytical and critical-thinking skills data-driven approach to decision-making and performance management.
Preferred Qualifications/ Skills
.PMP, PgMP, PMI-ACP, CSM, SAFe, CSP-SM or equivalent project/program management certification.
.Experience in enterprise digital transformation, ERP implementation, cloud migration, or large-scale systems modernization programs.
.Familiarity with portfolio-level governance frameworks including PPM tools, capacity planning models, and demand management processes.
.Exposure to data, analytics, or integration programs including API-based architectures, ETL pipelines, or data governance frameworks.
.Experience with Change Management methodologies (Prosci ADKAR, Kotter, etc.) in support of technology adoption.
.Knowledge of ServiceNow, Workday, Salesforce, or similar enterprise platform ecosystems.
.Background supporting financial, regulatory, or compliance-driven reporting requirements in complex organizations.
.Experience in a professional service, consulting, or matrixed organizational environment.
Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job ID: 146201361