Presales / Telecaller

Description

We are seeking a motivated Presales / Telecaller to join our dynamic team. The ideal candidate will be responsible for engaging with potential customers, generating leads, and supporting the sales team in achieving targets. This role is suitable for candidates with 0-4 years of experience who are eager to start their career in sales and customer engagement.

Responsibilities

• Engage with potential customers through calls to understand their needs and present appropriate solutions.
• Generate leads and schedule appointments for the sales team.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Provide product information and answer customer queries effectively and professionally.
• Collaborate with the sales team to develop strategies for increasing sales and customer satisfaction.
• Participate in training and development activities to enhance product knowledge and sales skills.

Skills and Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong listening skills with the ability to understand customer needs.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic understanding of sales principles and customer service practices.
• Strong problem-solving skills and attention to detail.