Pre-Sales Executive

Associate Pre-Sales (Real Estate)

Designation: Associate Pre-Sales

Experience: 02 years

Employment Type: Full-Time

Location: Pune (On-site)

Job Responsibilities

• Engage with potential customers through outbound and inbound telephone calls to generate and qualify leads.
• Handle inbound inquiries and provide detailed information about real estate projects, offers, and brand promotions.
• Follow up with prospects via calls and emails to build relationships and collect feedback.
• Convince and schedule site visits for prospective customers.
• Maintain accurate records of all client interactions and update the CRM system on a daily basis.
• Coordinate closely with the sales team to ensure smooth handover of qualified leads.
• Track personal performance and work towards achieving assigned targets.

Additional Responsibilities

• Lead Generation & Qualification: Generate high-quality leads through online platforms, referrals, and marketing campaigns.
• Client Engagement: Understand client requirements including budget, preferences, and timelines through effective communication.
• CRM & Data Management: Ensure accurate and up-to-date lead data in the CRM system.
• Sales Collaboration: Support the sales team with relevant lead insights and follow-ups.
• Performance Monitoring & Reporting: Prepare reports on lead conversion, analyze trends, and suggest improvements.
• Process Optimization: Continuously improve pre-sales processes to enhance efficiency and outcomes.

Requirements

• Education: Bachelor's degree (BA or equivalent).
• Experience: 02 years of experience in pre-sales, inside sales, or customer engagement (real estate preferred but not mandatory).
• Communication Skills: Strong verbal and written communication skills.
• Language Proficiency: Fluency in English, Hindi, and Marathi is mandatory.
• Attention to Detail: Ability to follow scripts, processes, and instructions accurately.
• Technical Skills: Basic knowledge of CRM systems and MS Office is an advantage.