Pre-Sales Associate- Remote

About Amber

Amber is a leading global student housing platform, helping students around the world find and book their perfect accommodation seamlessly. We're on a mission to build a trusted and loved brand that speaks to young people globally.

Job Title: Pre- Sales Associate- US

Location: Remote

Work Hours: 9 (Rotational); 5.5 days per week

Shift Timings: 11 AM- 7 PM, 1 PM- 9 PM

Compensation: Upto 3.6 LPA (Fixed)

Role Overview

As a Pre-Sales Associate (Outbound), you will be responsible for connecting with

potential students referred by Ambers partners, understanding their future

housing needs and their student journey, and building long-term engagement

through consistent communication and trust-building.

You will educate students about the housing process, maintain regular touch-

points, and nurture interest until they are ready to move forward with a booking

ensuring a smooth handover to the Sales team.

Key Responsibilities

• Outbound Engagement: Proactively reach out to students shared by partners via calls, WhatsApp, and emails.
• Lead Nurturing: Build and maintain long-term relationships with students by educating them about Ambers offerings and the booking process.
• Lead Qualification: Identify genuine interest, capture detailed requirements
• (location, budget, move-in dates), and categorize leads by readiness.
• Pipeline Management: Track every leads journey from initial contact to sales handover using CRM tools.
• Follow-ups: Regularly follow up with potential students to keep them engaged and informed.
• Collaboration: Coordinate with the Sales team to ensure smooth lead transfer when a student is ready to convert.
• Performance Tracking: Maintain and report key funnel metrics:-

Catered to Interested (%) conversion of contacted leads into interested prospects.

Interested to Sale (%) conversion of interested leads into final sales through the sales team.Pre Sales Job Description

Feedback Loop: Share insights on partner lead quality, student objections, and communication gaps for process improvement.

Key Skills & Qualifications

• Bachelors/Diploma degree in any field.
• 0-2 years of experience in any inside sales role
• Excellent communication skills (spoken and written English essential).
• Strong interpersonal skills with a friendly, empathetic, and proactive approach.
• Comfort with high-volume calling and structured outreach.
• Familiarity with CRM tools (LeadSquared/Salesforce) and lead management
• processes.
• Ability to multitask and prioritise in a fast-paced environment.
• Data-oriented mindset with comfort in reporting and tracking funnel metrics.

Why Join Amber

• Work in a dynamic, data-driven sales environment.
• Build skills in relationship management, sales strategy, and CRM operations.
• Clear growth trajectory toward Sales or Partnership roles