Position Profile - Associate
Experience - 2 to 3 years
Associate is a support-level position at Weber Shandwick. An Associate supports multiple account teams and must be able to efficiently service each of these teams. An Associate must have excellent organizational skills and can adapt to multiple assignments and deadlines as well as an environment that changes frequently. The focus of the position is on managing and developing media lists, editorial calendars, speaking calendars, clip reports, briefing materials, etc.
Primary Responsibilities
Client
- Proactive in understanding the clients business
- Familiar with key client contacts and clear understanding of clients organizational structure
- Have a clear understanding of clients organizational structure
- Schedule and coordinate client meetings; keep participants advised of any changes
- Maintain adequate supply of client-related materials and documents
- Interact with client as deemed necessary by account team leader
Media
- Draft media relations materials
- Develop and maintain media contact lists and databases
- Assemble press kits
- Continually update knowledge of new media
- Research and maintain speaking/editorial opportunities and calendars
- Scan daily, weekly, monthly and on-line publications to identify client-relevant media coverage, including competitive market and industry information
Writing
- Proof and edit internal and external documents
- Prepare clip reports and summaries as needed by team and client
Team Support
- Actively participate in agency development by assisting with new business and volunteering to assist other staff with urgent client needs
- Balance workload between accounts and account staff to ensure that all work is accurate and completed within established deadlines
- Continually update manager on progress of activities
Administrative Support
- Manage monthly client billing process
- Track/enter time with precision and on a day-to-day basis
- Cross-reference, approve, and forward invoices to the Accounting Department
- Arrange meetings, travels and conference calls
- Coordinate mass mailings
- Perform other administrative tasks as assigned
- Provide reception relief and back-up assistance for other secretaries
Education
Graduates / Post Graduates.
Success Factors
- Effective oral and written communication skills
- Can prioritize multiple tasks and manage time in a consistent manner
- Professional demeanour
- Can meet deadlines consistently
- Exceptional judgment when working with team members, client contacts and vendors
- Attention to detail
- Can solve problems
- Desire to pursue learning and self-development
- Can ask for assistance from other team members
- Proficient in Microsoft Suite, Internet, on-line services.
- Competent in set up of presentation tools such as projectors and laptops.