Equip Partners in the firm and consulting staff with relevant expertise and resource recommendations
- Provide value-added front-line support to case teams by sharing curated best of Bain content, experience and perspectives
- Identify and connect experts within the Bain network to consulting teams
- Collaborate with our Information Services or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge
- Develop and package summary documents and provide updated or bespoke analysis
Lead the capture and sharing of the practice knowledge base
- Capture and process knowledge onto our global intranet platform from client development and case team efforts
- Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base
- Communicate with case teams and practice affiliates to understand work and solicitmost relevant content
- Manage metadata to facilitate user searching. Manage inputs to improve advanced analytics and AI output
- Package and codify our best thinking into insights
- Collaborate with practice team members to fill content gaps through new product development and deployment
- Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared
- Oversee Knowledge Associate in managing and maintaining the knowledge base
- Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes
Contribute to the development and execution of the practice strategy
- Analyze, understand and interpret underlying drivers of practice performance
- Support content planning and logistics for annual practice meetings
- Drive practice affiliate engagement, including preparation for experience-sharing calls and publications
Actively contribute to the practice and broader PPK team
- Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives
- Assign, review, and provide feedback on junior practice member s work, who are often located in another Bain office. Manage day to day workplan for junior team members and provide coaching and development
ABOUT YOU
- BA or equivalent undergraduate degree with strong academic credentials, MBA degree is a plus.
- Preferred 4+ years of professional experience
- You re intellectually curious about change management and strategy execution
- You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem solving
- You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities
- Attentive to detail and very organized. You re known for your high-quality work
- You are a regular user of AI tools and have a growth mindset about their use
- You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming
- Superior customer service attitude
- You keep a positive mindset and high levels of energy and enthusiasm
- Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones
- Strong proficiency in Microsoft Excel, PowerPoint, and Word
