Port Operations - MSIL

Job Responsibilities

• Oversee and support all activities related to vehicle export operations at ports.
• Address and resolve concerns of port teams (Outsourced MSIL teams).
• Arrange supply of parts and consumables to ports; negotiate with vendors and Logistics Service Providers (LSPs).
• Ensure implementation and monitoring of safety, environmental, and legal compliances at ports.
• Handle payments and processing for LSPs and vendors.
• Coordinate and support both internal and external audits.
• Prepare and circulate detailed MIS reports.

Key Functional Responsibilities

• Prepare business plans and strategic initiatives.
• Generate and maintain MIS for reporting and planning.
• Coordinate with port teams to understand and resolve on-ground concerns.
• Manage RFQs and negotiate rates for both new and existing vendors.
• Liaise with customs and ensure overall coordination between MSIL, LSPs, and vendors.
• Collaborate with departments (Logistics, International Marketing) to ensure timely vehicle readiness as per shipment plans.
• Ensure accurate export documentation and timely submission of vendor invoices.
• Stay up-to-date and ensure compliance with international trade and customs laws.
• Provide operational support to port teams to ensure vehicle export worthiness and timely delivery of parts/consumables.
• Manage vehicle inventory, space, and storage at ports; update and reconcile inventory records.
• Minimize demurrage, detention, and storage costs at ports through negotiation and efficiency.
• Address customer and internal concerns promptly regarding export operations.
• Anticipate and identify risks or potential bottlenecks in the export process and build contingency plans.
• Solve real-time operational issues related to vehicle handling at ports.
• Submit periodic reports on export volumes, incidents, and reviews.
• Continuously analyze processes and recommend improvements to enhance efficiency.
• Participate in cross-functional teams to optimize export logistics and strategies.
• Ensure all legal, environmental, and safety regulations are met and implemented.

1. Coordinate audit closures by implementing corrective and preventive measures.

Competencies / Skills Required

• Basic understanding of sales and distribution operations.
• Proficiency in MS Office (Excel, PowerPoint, Word) and Power BI.
• Knowledge of export logistics operations and related customs regulations.
• Understanding of vendor management, performance benchmarking, and monitoring.
• Familiarity with API integration and IT systems related to export operations.
• Strong communication (verbal and written) and presentation skills.
• Capable of working both independently and within a team structure.
• Analytical mindset and strong problem-solving skills.
• Ability to adapt to changing operational and organizational needs.
• MBA in Operations (preferred).

Behavioral Attributes

• Eagerness to learn and adapt quickly.
• Agile and proactive (fast, flexible, first mover mindset).
• Strong negotiation and persuasion skills.
• Customer-focused approach for both internal and external stakeholders.
• Willingness to be flexible based on operational requirements.