Key Responsibilities
JOB DESCRIPTION
- Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.
- Oversee client account credential setup and access management, ensuring adherence to security and governance standards.
- Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.
- Support pricing and project creation within internal financial and project management systems.
- Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).
- Maintain and manage account-level distribution lists to ensure effective communication flow.
- Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.
- Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.
- Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.
- Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.
- Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.
- Collate, validate, and submit timesheet data for invoice processing by the Finance team.
- Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.
Required Skills & Competencies
- Strong communication, coordination, and stakeholder management skills
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Excel and reporting
- Ability to manage multiple priorities in a fast paced environment
- Strong collaboration and problem solving mindset
- Knowledge of PMP principles would be an advantage
Responsibilities
- Manage end-to-end onboarding and offboarding activities for new hires, ensuring timely completion of access, compliance, and documentation requirements.
- Oversee client account credential setup and access management, ensuring adherence to security and governance standards.
- Prepare and analyze Accruals and Actuals reports. Knowledge of Accounts Receivable (AR) and Accounts Payable (AP) processes.
- Support pricing and project creation within internal financial and project management systems.
- Coordinate with internal stakeholders for the creation, review, and approval of Statements of Work (SOWs) and Change Requests (CRs).
- Maintain and manage account-level distribution lists to ensure effective communication flow.
- Create, update, and maintain internal process documentation, ensuring accuracy, compliance, and knowledge continuity.
- Develop and maintain Excel-based management reports for teams and key stakeholders, providing operational and financial insights.
- Coordinate and communicate with leadership teams to support ad-hoc and recurring management reporting requirements.
- Support audit preparation, coordination, and remediation activities, ensuring timely closure of audit observations.
- Maintain regular communication with associates, Team Leads (TLs), Project Managers (PMs), and Program Managers (PgMs) via email and calls to support operational needs.
- Collate, validate, and submit timesheet data for invoice processing by the Finance team.
- Collaborate closely with cross-functional internal teams to ensure smooth account operations and issue resolution.
Qualifications
- Proficiency in Microsoft Excel and reporting
- Ability to manage multiple priorities in a fast paced environment
- Strong collaboration and problem solving mindset
- Knowledge of PMP principles would be an advantage
About Us
At Zensar, we're
experience-led everything. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
