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Job Details
Department
Project Management
Job Title
PM - Executive
Grade
B1 (Lower grade of Skale 40)
Skale
40
Owner
HR
Role Description
The role incumbent, as an individual contributor assigned to a specific geography, is responsible to plan, commission and monitor activities to ensure the successful completion of assigned primary market research projects. He/she/They have to be the bridge across all project EW and suppliers, manage project schedule, ensure delivery while monitoring financial parameters.
Roles & Responsibilities
- Understand the Client domain, the product (Kantar viz. cross-media, Brand, Creative etc.), the project and the job-specs
- Understand end-to-end project life cycle
- Ensure delivery of a complete project to the geography from inception to completion. with minimal guidance
- Proactively list all the relevant internal and external information that will be required for the project design/setup and alert local account team to these needs
- Source quotes from external suppliers, where appropriate, always ensuring that the best cost and timing has been given and work with the client service team for all necessary approvals
- Commission all internal and external stakeholders
- Produce the project plan and relevant timelines. Ensure that all stakeholders have access/are notified of timelines
- Co-ordinate with Kantar Profiles teams for Fieldwork management
- Coordinate with the production teams and clients (CS/in-market team for seamless project execution
- Execute project plans to ensure timely and accurate delivery of outcomes in alignment with the agreed design, timeline, and budget
- Accountable for quality control throughout the entire project, from inputs to deliverables (in questionnaires, scripts,) code frames, , meeting specifications
- Responsible for script checking, including translated scripts, before sharing with the client
- Independently manage client communication. Establish a primary point of contact with stakeholders and nurture relationships
- Proactively foster stronger relationships between Client Service, local teams, and technical teams
- Lead or participate in kick-off meetings, review meetings, regular status calls, and consistently provide project status updates, address queries, and offer support and guidance to all relevant teams
- Log and document all feedback, accurately by the set deadline, adhering to process protocols and conventions.
- Monitor and ensure adherence to project scope as per SoW
- Inform all stakeholders of project status especially with respect to scope, time and cost (estimated vs actual), along with progress
- Troubleshoot and resolve queries from various stakeholders while supporting Project lead for root cause analysis (RCA) and action steps.
- Deliver to defined performance metrics and competencies
- Comply with defined processes and guidelines as per ISO manual
- Interact with Stakeholders across functions within the cluster / country team
- Adhere to defined work practices viz. Time Sheets, work status, responsiveness to queries, escalation to line manager
- Successful completion & certification on internal skill level trainings; SUP Intermediate Topics within specified timelines
- Any other task as provided by the Manager or the organization at any time.
Technical Skills And Knowledge
- Good written and verbal communication in English
- Proficiency in MS Office suite is essential
- Knowledge of principles of Project Management and Project Management Tools
- Knowledge about all Kantar products
- Knowledge about Questionnaire design and flow
- Knowledge of Escalation Matrix within the Centers and also with in-market / CS teams
Kantar Success Factors – Key Competencies (Behaviors and Attitude)
Leads with Impact
Eye for detail and excellence. Adds value to the assigned task
Demonstrate sound understanding of team's goals and build required skills
Client Oriented
Consulting capability – recommend solutions and options
Owns Commercial Success
Effective Time Management, Prioritization and workload management
Connects to Win
Excellent Written /,Verbal communication skill
Excellent listening skills
High level of Intercultural sensitivity, inclusivity and ability to work with colleagues from diverse backgrounds
Strong Influencing and issue resolution Skills
Builds Great Teams
Team and collaboration skills
Proactively seek feedback and work on feedback provided.
Seek out other people's ideas and opinions within own team and potentially from other teams
Builds Lasting Change
Adaptability – ability to respond to positively and quickly to change in environment or requirements. Remains focused on the task.
Help colleagues adapt to change faster and better
Location
Hyderabad, International Tech ParkIndia
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
