About the role:
We are looking for aAssociate Product Managerwho is passionate about solving complex problems within theB2B enterprise spaceand preferably has addressed concerns around product adoption with use cases such as onboarding / First time use & ongoing discovery & learning. You will be part of a close-knit motivated team of rock stars both on the engineering/development & Go to Market (GTM) side.
What do you get to do
- Gain deep understanding of customer/user problems, workflows & drive solutions resulting in simple, engaging & delightful experiences starting from prototypes to detailed requirements
- Develop & maintain a dynamic product plan adapting to customer, market needs, competition and aligned with internal & external stakeholders
- Translate problems, opportunities into detailed requirements identifying the end state, breaking down them into iterations by working with development teams with a bias towards faster time to market
- Ability to stack rank stories with effective balance of customer benefit/value, applicability to broader target market and utilization of Whatfix
- Build consensus across stakeholders - Customer/Customer Success, GTM, development clearly articulating the product decisions and choices
- Drive product launches including working with PR team, R&D, design, sales & marketing
- Act as a product evangelist to build awareness and understanding for both internal & external stakeholders
What you need to have/ bring to the table:
- Prior experience as aSoftware Developer (must have)
- Comfortable conducting customer interviews remotely and in person and deep empathy with customer workflows & pain points
- Experience of taking decisions based on validated learning combining qualitative and quantitative data analysis (Knowledge of Analytical and Data Mining tool is a plus)
- Knowledge of lean methodology, agile & iterative development
- Excellent written and verbal communication skills
