Join our digital revolution in NatWest Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Job Description
Join us as a Platform Lead - AI Enablement, Director
- We're looking for an established leader to be accountable for all aspects of change, run and operational health of a given platform
- You'll be involved in the design, architecture, build, test, implementation, risk, security, stability, resilience, simplification, efficiency, service management and life-cycling of your platform
- Hone your existing skills and be part of an innovative and collaborative team culture
- We're offering this role at director level
What you'll do
In this high-profile role, you'll oversee your platform and own and create the platform technical road map with the right architecture, solutions and commercial value. We'll look to you to manage the tensions inherent in working through the implementation of competing customer priorities with the right business leaders and business product owners. You'll also play an integral part in managing your platform's risk culture, making sure that risks are discussed and understood at every step.
You'll also be:
- Optimising the scheduling and sequencing of initiatives and achieving agreed targets for the cycle time, risk and cost profiles of your platform
- Delivering, owning and maintaining the platform operational stability and performance of technology, including the maintenance of any applications, systems, utilities and tools
- Making sure that business solutions are optimal to customer needs and the overall technology strategy and roadmap
- Owning the financial, commercial and flow performance of the platform and proactively tracking, reporting and acting to drive the improvements
- Delivering regulatory reporting and managing the relevant budgets provided
The skills you'll need
We're looking for someone with in-depth domain or platform product knowledge, experience and expertise, coupled with a strong commercial acumen and good collaboration and stakeholder management skills. In addition, you'll need business and systems analytical skills, and a strong understanding of platform applications and services, with the ability to convert a business ask to a technical solution.
You'll also be expected to have:
- Operational, risk management, financial management, collaboration and negotiation experience and expertise
- Strong leadership skills, including Agile and servant leadership experience
- Architecture, design and engineering skills
- An expert understanding of running large complex projects spanning multiple teams and senior governance forums
