JOB DESCRIPTION
Are you ready to make an impact at DTCC
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Associate - Network Observability supports the day‑to‑day operations, monitoring, and instrumentation of DTCC's network observability platforms. This role focuses on executing standard monitoring activities, maintaining data quality, and assisting with troubleshooting and documentation across on‑prem, cloud, and hybrid network environments. The Associate works closely with Network Operations a
Your Primary Responsibilities:
- Design, configure, and enhance monitoring and instrumentation across critical network locations and platforms.
- Perform advanced analysis of network telemetry, logs, and performance data to identify trends, risks, and root causes.
- Lead troubleshooting efforts for complex connectivity and performance issues using topology and visualization tools
- Provide support for off-hour / weekend implementation and Disaster Recovery tests as required
- Build and maintain advanced dashboards, health views, and executive‑ready visualizations
- Ensure observability, high availability, and disaster recovery principles are applied to all supported platforms
- Author system documentation and supporting documents to ensure transparency of design to minimize future maintenance costs
- Deliver targeted business outcomes by participating in the technical decision-making process
- Collaborate with Network Engineering on system design and implementation to embed observability from inception
- Mentor Associates, review their work, and provide technical guidance and best practice
- Analyze changing business requirements to determine impact and optimal solution regarding defining the future state technical architecture
- Follow established DTCC requirements, principles and models that guide technology decisions for the enterprise (best practices)
- Applies knowledge of technology trends and the practical application of existing, new, and emerging technologies to contribute to the decision-making process
- Monitor metrics to ensure system performance meets requirements
- Ensure adherence to the governance, standards and best practices established by DTCC
- Ensure delivered solutions enable infrastructure agility, scalability, and resilience to support required product needs throughout product lifecycle.
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk escalates appropriately.
Qualifications:
- Minimum of 04+ years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Strong knowledge in observability tools includes, Network, Server and Application Performance monitoring, Cloud, Event Managements, Synthetic monitoring, etc.
- Strong Knowledge in Open Shift Container environment, Docker Image and hosting applications.
- Hands-on Experience in handling protocols - SNMP, SSH, HTTPS, TACACS, LDAP, YANG and strong knowledge in REST API's, YAML, JSON.
- Hands on experience in Programming Language such as Python, Django, Ansible.
- Solid understanding of IAC automation and CICD Pipeline, GITHUB, Image repositories, etc.
- Hands-on experience in handling DevOps tools.
- Hands on experience editor tools includes VsCode, PyCharm, KIRO and IntelliJ Ability to collaborate effectively across diverse technical and business stakeholder groups
