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Staffs, organizes, and directs operations within a warehouse to effectively manage receipt, storage, selection, packaging, loading, and shipping of products to customers.
Key responsibilities
Operations Management
Manage a significant operational area for the organization.
Incoming Goods
Lead and manage large complex warehouse(s) and stores, reviewing current procedures and develop new procedures when required to ensure all goods and supplies are stored and recorded appropriately.
Outgoing goods
Develop and implement a packaging plan for a range of products and services in accordance with packaging regulations.
Inventory
Manage and recommend improvements to the delivery of a major part of the organizations inventory control program to identify any issues and solve problems.
Leadership and Direction
Communicate the actions needed to implement the functions strategy and business plan within the team; explain the relationship to the broader organizations mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Work Scheduling and Allocation
Develop medium- or long-term work schedules that enable the organization to achieve its business goals. Involves coordinating across multiple teams.
Inventory Control
Make sure suppliers in a portfolio are delivering required levels of services.
Budgeting
Develop and/or deliver budget plans with guidance from senior colleagues.
Health, Safety and Environment
Monitor and review performance against Health, Safety and Environment (HSE) Key Performance Indicators (KPIs), and patterns of behavior within the area of responsibility; Take action improve performance and to resolve non-compliance with the organizations HSE policies, procedures and mandatory instructions.
Performance Management
Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
Organizational Capability Building
Use the organizations formal development framework to identify the teams individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
Internal Client Relationship Management
Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and managing the deployment of appropriate internal and/or external resources to support in delivering business strategy and plans.
Values Behaviours
Ingenious: Manages complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Ingenious: Driving continuous improvement
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
Ingenious: Effective decision making
Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Ingenious: Applying internal and external insight
Applies knowledge of business and the marketplace to advance the organizations goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
Ingenious: Innovative thinking
Creates new and better ways for the organization to be successful. For example, approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others creative ideas and solutions and provides helpful input to enhance them.
Collaborative: Builds high performing teams
Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. For example, holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the teams decisions in most situations; conveys team spirit.
Principled: Communicates effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others input and perspectives, asks questions, and summarizes to confirm understanding.
Driven: Prioritisation
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own teams work with other workgroups. Looks ahead to determine and obtain needed resources to complete plans.
Driven: Results driven
Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
Driven: Customer focus
Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs.
Skills
Planning and Organizing
Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Action Planning
Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Policy and procedures
Uses expertise to act as the organizational authority on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Storage
Uses comprehensive knowledge and skills to act independently while guiding and training others on how to optimize the storage of equipment and other materials.
Verbal Communication
Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
Adaptive Mindset
Works at an advanced level to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance.
Data Collection and Analysis
Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
Inventory Management
Uses comprehensive knowledge and/or skills to design, implement and manage inventory control systems while guiding and training others.
Education
Masters Degree or Equivalent Level
Experience
Experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework. (Over 6 years to 10 years)
Job ID: 70523035
