You could be the right candidate if you
- Minimum of 5 years of experience in customer communication or customer service, preferably in the health insurance industry.
- Excellent written and verbal communication skills.
- Proficiency in using customer relationship management (CRM) software and customer communication platforms like CleverTap and MoEngage.
- Ability to analyze data and generate actionable insights.
- Strong problem-solving skills and attention to detail.
- Thrive in environments that celebrate co-creation and collaboration.
- Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure
- Preferably master s degree in marketing or relevant field.
