Description
We are seeking a motivated and experienced Petrol Pump Manager to oversee the operations of our petrol station. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a commitment to providing outstanding customer service.
Responsibilities
- Oversee daily operations of the petrol pump, ensuring efficient service delivery and customer satisfaction.
- Manage fuel inventory and coordinate with suppliers to maintain adequate stock levels.
- Implement safety and compliance regulations to ensure adherence to industry standards.
- Train, supervise, and evaluate staff performance, fostering a positive work environment.
- Handle customer complaints and resolve issues effectively and promptly.
- Monitor financial transactions and prepare reports on sales, expenses, and profits.
- Conduct regular maintenance checks on equipment and facilities to ensure operational efficiency.
Skills and Qualifications
- Bachelor's degree in business administration, management, or a related field.
- 2-6 years of experience in retail management or a similar role in the fuel industry.
- Strong leadership and interpersonal skills to manage a diverse team.
- Excellent communication skills, both verbal and written.
- Proficient in inventory management and financial reporting tools.
- Knowledge of safety and compliance regulations in the fuel sector.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.