Personal Assistant – Job DescriptionLocation: Corporate Office
Reporting To: Director
OverviewThe Personal Assistant provides high-level administrative and operational support to the Director, ensuring smooth coordination, timely communication, and efficient handling of day-to-day priorities. This role demands exceptional organisation skills, discretion, professionalism, and the ability to anticipate needs in a fast-paced hospitality environment.
Key Responsibilities1. Administrative Support- Manage the Director's calendar, appointments, meetings, and travel schedules.
- Organise and prioritise daily tasks, ensuring timely follow-ups.
- Draft emails, letters, presentations, and communication on behalf of the Director.
- Coordinate internal meetings, prepare minutes, and track action points.
2. Operational Coordination- Liaise with HODs, property teams, and external partners to ensure the Director's instructions are executed accurately.
- Maintain an organised filing system for documents, approvals, and confidential records.
- Assist with project tracking and follow-ups across multiple properties and departments.
3. Communication Management- Serve as the primary point of contact for stakeholders seeking access to the Director.
- Screen calls, messages, and requests; ensure smooth information flow.
- Maintain professionalism, confidentiality, and clarity in all communication.
4. Travel & Event Assistance- Plan and coordinate travel itineraries, bookings, and logistics.
- Support with personal and professional events, meetings, or engagements as required.
5. Research & MIS Support- Conduct basic research, prepare briefs, collect data, and create reports as required by the Director.
- Assist in preparing documents for reviews or presentations.
Skills & Requirements- Graduate with 2–5 years of experience as a PA, EA, or Administrative Coordinator.
- Excellent written and verbal communication skills.
- Highly organised with strong time-management abilities.
- Discreet, reliable, and able to maintain strict confidentiality.
- Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with technology tools.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and positive attitude.
Preferred Personality Traits- Calm and composed under pressure.
- Proactive, solution-oriented, and quick with follow-ups.
- Strong interpersonal skills.
- High level of integrity and accountability.