Job description
- Provides high quality customer service to both internal and external groups, effective communication and presentation skills required
- Meet payroll delivery timelines, on time every time (no missed pay dates or statutory submissions)
- Analyses and explains all components of payroll processing in SAP HR/ ADP GV
- Identifies, analyses, researches and resolves errors and discrepancies between Apple s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processing
- Performs audits and reconciliations to the highest quality and understand the purpose and importance in the payroll
- Supports various projects and/or system UAT stages through partnership and collaboration with IST, Ops QA teams
- Ensures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirements
- Solves day-to-day operational problems of varied scope and complexity
- Production Support for Global Payroll systems for technical defects, enhancements or regular maintenance, providing timely ticket updates to business partners
- Supports global peers, acting as a back-up or additional resource for audits, error handling, and payroll processing
- Handling of confidential data and understanding of responsibility
Minimum Qualifications
- Must have experience with SAP HR Payroll or ADP GV for Payroll processing
- Overall understanding of payroll and post payroll process flows, from the point of data capture through gross to net calculation to include processing or analyzing complex payments, required
- Experience in payroll process and processing for multiple EMEA countries
- Proficiency with spreadsheet, process mapping and word processing tools
- Motivated self-starter who works well individually and in teams; good organizational and planning skills with strong attention to detail, required
- Understand day to day priorities and adapt to an ever-changing/ fast paced environment
- Experience developing and/or redesigning processes to maximize efficiency and effectiveness while maintaining proper internal controls and meeting segregation of duties requirements
- Language skills a plus, specially English or other local language in Europe to support local process and partners
- Education- Qualifications are generally met by someone who has a technical Bachelor s degree or 5+ years of experience in similar roles.
Preferred Qualifications
- Experience processing payroll for multiple countries in EMEA, up to and including post-process audits, bank file creation, termination processing, legislative reporting such as monthly lodgments year end statements generation, GL files generation and inbound/ outbound interfaces management
- Payroll processing experience for MNCs
- Strong communication (written verbal) and interpersonal skills
- Ability to identify key stakeholders and successfully influence without authority
- Experience in driving automation and process improvements
