Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You'll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your Role And Responsibilities
Preferred Countries : Switzerland , Turkey , Ukraine, Belgium
Primary Job Responsibilities
- Perform on-cycle and off-cycle payroll processing related activities, including validation of payroll and reports prior to approval/sign-off
- Process post-payroll activities, including distribution of 3rd party vendor, bank, and GL files to the applicable platform and/or team
- Validate integration and other source files, including verification of data imported to ADP from Workday by reviewing the Global Workday Reconciliation Report
- Prepare and/or monitor receipt of automated payroll submittal files and ensure accurate processing of variable and ad-hoc payment request such as bonuses, commissions, stock transactions, and compliance related terminations
- Responsible for processing of agency notices, resolving vendor exceptions, and ensuring actions are performed timely and accurately
- Maintain standard process documents, recommend process improvements, and participate in the implementation
- Provide reports and requested data to management and other workstreams as needed, including internal and external audit requests
- Resolve customer queries/issues timely and in accordance with internal SLAs, while also providing an excellent customer service experience
- Ensure compliance with statutory reporting and filing requirements
- Perform quarter-end and/or year-end processing activities, including year-end audits and accounting requests as applicable
- Execute all processes in accordance with established business controls and SOX requirements
- Assist with special initiatives and projects as needed, including system/process changes, testing, and assisting with global payrolls
Required Technical And Professional Expertise
- Country-Specific Payroll Knowledge: Exposure to country-specific end-to-end payroll processes and activities, including standard best practices and regulatory requirements.
- Process Improvement Experience: Experience working with process improvement initiatives, analyzing existing processes, and identifying areas for enhancement to increase productivity and results.
- Issue Resolution Skills: Exposure to managing issues and escalations, including collaborating with stakeholders to resolve complex problems efficiently.
- Risk Management Understanding: Basic understanding of risk management principles, including identifying potential risk areas and developing mitigating activities to minimize deviations from standard processes.
- Vendor Management Familiarity: Familiarity with payroll vendor management, including effective communication and issue resolution techniques.
Preferred Technical And Professional Experience
- Payroll Process Design: Exposure to designing new payroll processes and activities to improve results and increase productivity, including analyzing existing processes and identifying areas for enhancement.
- Special Handling Management: Experience working with special handlings or deviations to standard payroll processes, including identifying potential risk areas and developing mitigating activities.
- Payroll Solution Implementation: Exposure to implementing new solutions to improve payroll results and increase productivity, including collaborating with stakeholders to ensure seamless execution.
