Payments - Assistant Vice President Level -1

Key Responsibilities:

Operations & Service Delivery:

• Oversee processing of domestic and cross-border payment transactions (e.g., NEFT, RTGS, IMPS, SWIFT, SEPA, CHAPS).
• Ensure accurate and timely execution of high-value and bulk payments across platforms and currencies.
• Monitor payment queues, exception handling, and timely settlement and reconciliation.
• Supervise inward/outward remittance processes, regulatory reporting, and sanctions screening workflows.

Team & Process Leadership:

• Lead a team of payments analysts/officers, overseeing daily activities and ensuring adherence to SLAs.
• Provide training, guidance, and performance management support to team members.
• Collaborate with internal teams (e.g., treasury, compliance, finance) for operational alignment.

Compliance & Risk Management:

• Ensure compliance with applicable regulatory standards (e.g., RBI, AML/KYC, FATF, OFAC).
• Support internal and external audits; maintain operational controls and documentation.
• Identify operational risks and implement corrective/preventive actions.

System & Process Improvement:

• Work closely with product and technology teams to enhance payment platforms and automation.
• Participate in UAT testing, system migrations, or upgrades for payment applications.
• Support implementation of new products and services such as real-time payments or API-based integrations.

Client & Stakeholder Management:

• Resolve complex payment-related queries or escalations from internal/external stakeholders.
• Engage with partner banks, clearinghouses, and third-party payment service providers.
• Contribute to client onboarding processes for payment services.

Qualifications:

• Bachelor's degree in Finance, Business, Economics, or related field (MBA preferred).
• 810 years of experience in payment operations, with at least 23 years in a supervisory or assistant VP role.
• Hands-on knowledge of domestic and international payment systems and infrastructure.

Key Skills & Competencies:

• Strong understanding of payment processing systems (e.g., SWIFT, ISO 20022, T24, Finastra, or similar).
• Expertise in banking and payments compliance frameworks (e.g., AML, sanctions screening).
• Excellent analytical, organizational, and stakeholder management skills.
• Familiarity with digital transformation tools (e.g., RPA, workflow automation, payment APIs).
• Ability to manage teams in high-pressure, deadline-driven environments.