Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.
We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden's leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.
Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.
Job Responsibilities
- Screen potentially high-risk transactions accurately and in a timely manner utilizing a wide range of fraud prevention systems, tools and reports.
- Identify fraud patterns or abnormalities and take appropriate actions to prevent similar activities and mitigate potential future fraud.
- Thoroughly process and analyze fraud alerts received from external sources.
- Ensure transaction authenticity by contacting customers via phone and/or email.
- Propose innovative improvements to our existing processes, aiming to further enhance our fraud prevention and detection strategies
- Deliver dynamic tasks & provide support for a wide range of business analyses.
- Stay up to date with the latest online fraud trends, practices, and tools through continuous learning & research.
- Be a problem-solver.
Job Requirements
- 3-5 years of experience in Fraud / AML / Risk Mitigations / Risk Operations role
- Bachelor's degree and/or studies preferably in Science, Technology, Engineering, Mathematics.
- Excellent command of the English language.
- Advanced experience with MS office (especially Excel)
- Data driven approach along with strong critical, analytical and investigation skills.
- Ability to act proactively, take initiatives and demonstrate a can-do attitude focusing on producing high quality results within a fast-paced environment.
- Team player with strong interpersonal and communication skills including the ability to effectively interact with clients.
- Work independently, meet tight deadlines while navigating multiple systems and processes
- Discretion in dealing with confidential information.
- High level of responsibility & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes.
- Previous work experience as a Fraud Analyst will be considered a plus
- Availability to work on shifts around the clock (24/7) – 8-hour shifts, 5 days per week including weekends and bank holidays.
Thorough On Boarding Process
We are building a stellar onboarding adventure just for you, spanning your first 120 days, including access to learning resources, Q&A sessions with our CEO and a buddy program.
Competitive Benefits
We pay fairly and align compensation with your role's impact on the company. Referral bonus, pension and insurances are also applicable, with some variations across our locations.
Wellbeing & Community
In order to be the best version of you every day, you need an environment that provides for your wellbeing. From breakfast & good coffee to start your day to healthcare, employee assistance plans and team bonding events we've got you covered!
Opportunities for Development
You will find extensive learning opportunities, team training and workshops connected to your role as well as guidance from renown leaders, all provided in a fast pace environment with flat hierarchies.
Hybrid Work
We want you to enjoy the best of all worlds and we know that doesn't always mean working at the office. We have a hybrid policy, including working from anywhere 2 weeks every year.
Diversity disclaimer
At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds.During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.
