Are you ready to be at the forefront of digital payment innovation Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
- Investigate and resolve cash breaks assigned by the L1 Reconciliation team for JPMAM and custody accounts.
- Manage and research breaks on US region relating to Mutual Fund Transactions, Subscription/Redemption, overdraft charges, fees, expenses etc
- Ensure all assigned breaks are investigated from day zero to facilitate timely resolution.
- For the EMEA region, perform manual reconciliation and break resolution based on files provided by the CIB team, as the reconciliation process is outsourced.
- Collaborate with L1 Recon and CIB teams to ensure accurate and efficient break management.
- Maintain detailed documentation of investigation steps, findings, and resolutions for audit and reporting purposes.
- Escalate complex or high-value breaks as per established protocols.
- Support process improvements and contribute to best practices in cash break management.
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
- Experience in reconciliation, cash management, or asset management operations preferred.
