Job Responsibilities:
- Efficiently execute daily business-as-usual (BAU) tasks within a highly controlled framework.
- Demonstrate expertise in signature validation for trade and payment instructions received from clients.
- Verify beneficiary account details during callbacks for outgoing payments from JPM.
- Publish and review daily/weekly performance metrics, identifying and tracking deviations from expected levels.
- Follow up and escalate all aging items promptly, ensuring timely resolution.
- Regularly review and certify CFS Middle Office Authentication function procedures, operating service agreements, and business resiliency plans, while continuously improving productivity benchmarks.
- Actively participate in forums such as Product, Client Service, and Strategy to analyze market changes, drive tech initiatives, and collaborate with Operations Control Management/Risk teams for QA testing, MIS, and audits
Required qualifications, capabilities and skills
- Possess extensive experience in custody fund services, markets, or prime brokerage operations, with a background in managing staff.
- Demonstrate flexibility, ability to meet tight deadlines, and skill in organizing and prioritizing work.
- Exhibit strong analytical and problem-solving skills, with a proactive approach to driving change and enhancing controls.
- Capable of navigating a changing business environment, maintaining a control-focused agenda, and understanding program/project risk.
- Excellent communication and presentation skills, able to convey strategic messages clearly and consistently, and proactive in identifying and escalating issues.
- Strong knowledge of financial markets products, transaction lifecycle in custody, and expertise in Equities, Fixed Income, FX, Collateral, and Derivatives.
- Bachelors Degree required, proficiency in MS Excel, and ability to effectively storyboard using PowerPoint, with a logical, structured approach to planning and decision-making
