Job Summary
As a member of the Global Screening Operations within the Digital & Platform Services, you play a pivotal role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the firm's growth in a responsible manner by foreseeing new and emerging risks and applying your expert judgement to address real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenging the status quo, and striving for best-in-class performance.
Job Responsibilities
- Understanding and implementation of Global Sanctions standards, guidelines, policies and procedures. Perform research on transactions stopped on the firm s sanctions screening systems to establish if any true matches to sanctioned entities
- Reviewing transactions for potential sanctions issues. Perform the necessary research and query to determine the sanctions requirements across regions.
- Having the initiative to find information to substantiate an opinion. Where required, be able to provide recommendations on Sanctions processes. Substantiate an opinion and disposition with adequate documentation. Participate and/or Drive project in implementing OFAC/Sanctions initiatives including quality, control, procedure reviews and implementation of screening process for new business initiatives.
- Striving to maintain individual and team throughput and quality targets. Direct oversight of a team including the day-to-day management ensuring that the thru put of work is to the required standards expected (Applies to People managers only)
- Coaching and mentoring of the Core Processing Analysts on a daily basis (Applies to People managers only). Documenting and escalation of any issues and concerns to the Senior Management. Understanding of all the risk and controls partners as it pertains to the team. Execution of any expected work
- Developing excellent relationships with other Sanctions Escalations locations in NAMR, EMEA and APAC. Detailed knowledge / subject matter expertise of Sanctions processes, Technology, Case Management and products / services. Expected to understand and learn the existing procedures in place and then help with the training execution to the expanded team once all hires are in place
- Highlighting potential issues to management. Drive Process improvements and implement process changes as necessary. Identify root causes, understand connections and implications and evaluate alternatives
- Making decisions that are effective and well-grounded based on guidelines, policies, and insights. Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices. Selection, performance management, and overall development of employees within their assigned team (Applies to People managers only). Weekend coverage, Holiday support and overtime required as per the business need
Required Qualifications, Skills and Capabilities
- Minimum 5 years of experience working in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance
- Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
- Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers
- Knowledge of SWIFT messaging and payment transactions. Demonstrate crossline of business knowledge of banking systems and products
- Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion
- Strong leader who can has experience with managing medium to large teams in an operational environment, able to show direction and guidance on a regular basis
- Proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time.
- Possess strong computer skills Microsoft Office Suite including Excel, Word and PowerPoint
- Payment Operations/AML/OFAC or Compliance experience mandatory
- The role holder will be required to operate flexible working hours to cover early starts and/or late finishes as demanded by the business Bachelor s degree in finance or any similar disciplines
