Greetings from Vijaya Diagnostic Centre,
We are looking for PRE (Patient Relationship Executive) for Hyderabad & Bangalore
Roles and Responsibilities:
- Guide the customer for the required services and ensure their comfort in all the processes.
- Check patient readiness for requested tests. Like adequate fasting and etc
- Q-Line Management, Managing Token System for comfort of customers at billing counters
- Helps the customers in selecting packages for different tests and explains them about precautions and timings
- Ensure that all the customers are guided properly to undergo the tests within specified time
- Ensures that Collected samples reaches to the central laboratory as per the Existed Logistics route plan.
- Follow-up on samples dispatched with the processing center
- Keep a tab on report delays if any and promptly inform the concerned about the same
- Arrange for home delivery of MRI/CT/NM reports for patients convenience
- Collaborate with other branches in case of emergency service breakdowns, to transfer patients with minimum fuss
Support billing desk during staff shortage
Role:Other Hospital Staff - Other
Industry Type:Medical Services / Hospital (Diagnostics)
Department:Healthcare & Life Sciences
Employment Type:Full Time, Permanent
Role Category:Other Hospital Staff
Education
UG:Any Graduate
