Partnerships Manager

Description

About the role:

This role exists to ensure end-to-end partnership execution at scale — from onboarding to go-live and beyond. You will be responsible for making sure integrations move forward, dependencies are closed, documentation is complete, and partners remain fully aligned.

As a Partnerships Manager, you will work closely with lenders, NBFCs, payment gateways, and legal teams, owning partner relationships while driving execution, operational readiness, and long-term growth of partnerships.

Key Responsibilities:

1. Partnership Ownership & Execution

• Act as the primary point of contact (SPOC) for key partner accounts
• Own and drive end-to-end execution of partnerships from onboarding to go-live
• Track, prioritize, and close all partner dependencies (APIs, integrations, documentation, compliance)
• Ensure strong governance on timelines and prevent execution delays

2. Cross-Functional Leadership

• Work closely with Product, Engineering, Finance, Operations, and Legal teams to drive execution
• Align internal teams and partners on scope, timelines, and deliverables
• Proactively identify bottlenecks and drive resolution

3. Documentation & Process Excellence

• Oversee and ensure completeness of BRDs, SOPs, API documentation, and operational playbooks
• Ensure all compliance and legal documentation is executed and up to date
• Establish structured communication and reporting mechanisms

4. Post Go-Live & Growth Management

• Monitor partner performance and ensure operational stability post go-live
• Drive resolution of integration or operational issues with urgency
• Identify opportunities for partnership expansion (new products, flows, limits, or use cases)

Experience:

• 3–6 years of experience in partnerships, fintech, program management, or payments/lending ecosystems
• Strong understanding of lenders, NBFCs, and payment ecosystems (PGs, APIs, integrations)
• Proven ability to own and drive cross-functional execution
• Strong stakeholder management and communication skills
• High ownership, attention to detail, and execution rigor
• Ability to operate in fast-paced, ambiguous startup environments

About Us:

Pice is a Banking & Financial Services (BFSI) company serving Indian SMEs. Pice has set out to make it easier for small businesses to get access to / use high-quality financial services. We are building a suite of business-first products with payments & collections and combining it with powerful new credit products that businesses can use to grow to the next level.

We are a vibrant team of 70+ people working across the domains of tech, product & business. Spearheaded by 3 dynamic founders, we are backed by Nexus Venture Partners, Paramark & 10 renowned Angels.