Position: Partner - Credit Control & Collections Location: Delhi
Experience:5+ Years
J ob Summary
We are seeking an experienced
Partner – Credit Control & Collection to lead and manage the end-to-end credit control and collections process for the Delhi NCR region. The role will be responsible for customer follow-ups, account reconciliations, MIS reporting, and close coordination with internal stakeholders to ensure timely collections and healthy cash flow.
Key Responsibilities
- Manage the complete credit control and collections cycle , from customer follow-ups to closure and reporting.
- Handle large corporate accounts , ensuring timely payments and resolution of discrepancies.
- Conduct regular customer meetings for payment follow-ups and issue resolution.
- Perform timely account reconciliations and payment adjustments in SAP .
- Ensure accurate customer reconciliation , including TDS reconciliation .
- Monitor and analyse DSO, provisions, and ECL , including root cause analysis for delays or risks.
- Prepare and present MIS reports, dashboards, and PPTs for management review.
- Develop and track Forecast vs. Collection reports using advanced Excel skills.
- Coordinate closely with Sales, Finance, Tax, and Billing teams to resolve billing, taxation, and collection-related issues.
- Ensure compliance with internal policies and best practices in credit management.
- Support process improvements to enhance collection efficiency and reduce outstanding receivables.
Required Skills & Competencies
- Strong background in Credit Control (experience in the IT / Software industry preferred ).
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities .
- High proficiency in MS Excel (spreadsheets, reconciliations, forecasting, MIS).
- Good understanding of SAP for account reconciliation and payment adjustments.
- Sound knowledge of DSO, ECL, provisions, and reconciliation processes .
- Ability to manage stakeholders and work collaboratively as a team player .
- GST knowledge will be an added advantage.
Qualifications & Experience
- Education:
- 10+2 with a minimum of 60%
- B.Com / M.Com (mandatory)
- Experience:
- Minimum 6 years of experience in Credit Control
- Total experience: 5–8 years , preferably in an IT / Software company
Location: New Delhi - EMBI, New Delhi, Delhi, India
