Company Description
ManipalCigna Health Insurance Company Limited, formerly CignaTTK Health Insurance, is a joint venture between the Manipal Group, renowned for healthcare and education in India, and Cigna Corporation, a leading global health services provider operating in over 30 countries and serving 160+ million customers worldwide. With a strong focus on health and wellness, ManipalCigna offers a wide range of insurance products, including health, personal accident, major illness, travel, and global care, catering to various needs. The company serves individual customers, employer-employee groups, and non-employer-employee groups. Committed to enhancing well-being, ManipalCigna is a trusted name in providing comprehensive insurance solutions.
Role Description
This is a part-time on-site role for an Advisor at ManipalCigna Health Insurance Company Ltd., located in Bhopal. The Advisor will be responsible for ensuring customer satisfaction, delivering exceptional customer service, managing dealer relationships, and maintaining inventory control processes. The role involves engaging with customers, facilitating product explanations, and addressing queries to ensure a seamless customer experience. The Advisor will play a key role in maintaining service quality and supporting overall operational effectiveness.
Qualifications
- Strong skills in Customer Satisfaction and Customer Service to effectively address customer needs and ensure a positive experience.
- Proficient in Dealer Management and Inventory Control to maintain smooth operations and optimize resources.
- Excellent Communication skills for clear and professional interactions with clients and team members.
- Ability to work collaboratively and adapt to a fast-paced environment.
- Prior experience in the health insurance industry or related fields is a plus.
- A proactive and customer-focused mindset to help achieve business goals and maintain high service standards.
