Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : ServiceNow Field Service Management
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, application programming interfaces, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance operational efficiency and user experience.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Monitor application performance and troubleshoot issues to ensure optimal functionality.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Field Service Management.
- Strong understanding of application configuration and management.
- Experience with low-code development platforms and APIs.
- Ability to analyze and resolve technical issues effectively.
- Familiarity with system integration and data migration processes.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Field Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required., 15 years full time education
