Job Summary:
We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumerwarranty insurance or after-sales space.
Key Responsibilities:
- Own and manage the product backlog for the Consumer Warranty offerings.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize features, enhancements, and integrations.
- Translate business requirements into user stories with detailed acceptance criteria.
- Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
- Coordinate with technical teams for API design, system integration, and performance optimization.
- Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation, roadmaps, and training material for internal and external users.
Required Qualifications:
- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
- Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
- Hands-on experience working with Agile methodologies (Scrum/Kanban).
- Proven ability to define clear product vision, roadmaps, and MVP scope.
- Experience in working with cross-functional teams developers, QA, UI/UX, and business teams.
- Familiarity with customer portals, CRM systems, and claims processing workflows.
- Exposure to API-based integrations and third-party service provider platforms.
- Excellent communication, stakeholder management, and documentation skills.
- Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.
Preferred Qualifications:
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
- Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
- Prior experience building platforms involving user onboarding, ticketing, and document workflows.
- Understanding of compliance, data security, and role-based access controls.
Requirements
Job Summary:
We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumerwarranty insurance or after-sales space.
Key Responsibilities:
- Own and manage the product backlog for the Consumer Warranty offerings.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize features, enhancements, and integrations.
- Translate business requirements into user stories with detailed acceptance criteria.
- Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
- Coordinate with technical teams for API design, system integration, and performance optimization.
- Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation, roadmaps, and training material for internal and external users.
Required Qualifications:
- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
- Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
- Hands-on experience working with Agile methodologies (Scrum/Kanban).
- Proven ability to define clear product vision, roadmaps, and MVP scope.
- Experience in working with cross-functional teams developers, QA, UI/UX, and business teams.
- Familiarity with customer portals, CRM systems, and claims processing workflows.
- Exposure to API-based integrations and third-party service provider platforms.
- Excellent communication, stakeholder management, and documentation skills.
- Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.
Preferred Qualifications:
- Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
- Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
- Prior experience building platforms involving user onboarding, ticketing, and document workflows.
- Understanding of compliance, data security, and role-based access controls.
