Job Description
The Order Management Specialist is tasked with overseeing the end-to-end management of customer orders and logistics execution. This includes ensuring compliance with industry standards, collaborating with various stakeholders to streamline processes, and leveraging advanced tools for efficiency and data-driven decision-making. The role is critical in ensuring seamless delivery and contributing to Nokia's ability to serve its global customer base effectively.
How You Will Contribute And What You Will Learn
- Order and Logistics Execution: Managing customer orders and overseeing logistics execution from initiation to final Invoicing & acceptance.
- Compliance and Standards: Ensuring business transactions comply with relevant standards, such as SO (Sarbanes-Oxley).
- Stakeholder Collaboration: Working closely with internal and external stakeholders to streamline processes and enhance efficiency.
- Process Improvement: Prioritising and driving continuous improvement in logistics operations.
- Data-Driven Decision Making: Leveraging tools like SAP and Power BI to enhance efficiency and support informed decisions.
Key Skills And Experience
Must Have:
- University or college degree with 4+ years of experience, preferably with a profile from Order Management, Billing Execution, Supply Chain Management
- Business Acumen: A strong understanding of business operations and objectives.
- Logistics Expertise: In-depth knowledge and experience in logistics management.
- Change Management Capabilities: Ability to adapt to and drive changes in processes and operations.
- Technical Proficiency: Proficiency in advanced tools such as SAP and Power BI.
- Interpersonal Skills: Strong collaboration and communication skills for effective stakeholder engagement.
It would be nice if you also had:
- Microsoft Power Platform knowledge is an advantage.
- Precise and quality-oriented
- Good interpersonal skills
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
