Order Management Specialist

Responsibilities:

• Team handling exp is a Must
• Review and approve customer contracts in SFDC triggering the automation of other accounting processes
• Ensures all orders are processed with expediency and accuracy within the designated SLA.
• Invoice customers through NetSuite in alignment with contractual terms
• Maintain a thorough understanding of Diligent products and services
• Support the Customer Transactions Manager on the integration of acquired companies in SFDC
• Assist in the formulation of internal controls and policies to comply with legislation and established best practices
• Ability to work a flexible schedule as needed for month-end, quarter-end, and year-end close.
• Resolve complex transactional issues using multiple resources and records.
• Other duties as assigned.

Required Experience/Skills:

• Bachelor s Degree required
• Must have strong attention to detail
• Strong work ethic and willingness to take ownership for wide-ranging responsibilities
• Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
• Ability to multi-task and work in a fast-paced and demanding global environment.
• Working knowledge of Microsoft Office (Excel, Word, Outlook, etc)
• Superior organization and prioritization skills
• Ability to perform under pressure and meet tight deadlines
• Strong communication skills, both verbal and written