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Oracle Fusion Cloud ERP Fin Functional - Principal Consultant

5-10 Years
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Job Description

  • Engage with business partners to gather requirements and translate functional needs into detailed technical and functional specifications for Oracle Fusion ERP solutions.
  • Provide exceptional customer service by tracking incidents, diagnosing issues, replicating problems, troubleshooting, and resolving complex and critical cases.
  • Take ownership of customer issues, following through on all assignments to ensure complete resolution.
  • Consult with management in directing the resolution of critical customer situations and escalations.
  • Provide functional-level support to customers and ensure timely, high-quality service delivery.
  • Facilitate knowledge gain and sharing by developing and delivering formal team training sessions.
  • Create and review knowledge base articles and documentation to support internal and customer use.
  • Stay updated with Oracle ERP advancements, recommending best practices and continuous process improvements.
  • Contribute to a collaborative, learning-oriented, and knowledge-sharing team environment.

More Info

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Open to candidates from:
Indian

About Company

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

Job ID: 130111251

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