Oracle Field Service Cloud Consultant

Job Description:

• Must have 6+ years of experience in implementing Oracle Field service cloud
• good understanding of the Field Service Cloud version 24C or latest capabilities
• Hands on experience in OFSC setups including message scenarios filters routing plugins
• Strong domain and process knowledge of Field Service
• Must understand end to end service flows including Oracle B2B Fusion Service Cloud and OFSC
• Ability to engage with different stakeholders understand requirements analyse the field service processes and deliver an Oracle Field Service cloudbased solution
• Ability to handle production incidents troubleshoot OFSC issues including integration issues deliver OFSC fixes and work with interfacing teams to resolve incident
• Experience in OFSC integration along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable
• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
• Stakeholder Management
• Effectively communicating project status updates to key stakeholders including business users technical teams and senior management
• Requirements Gathering
• Collaborating with business stakeholders to identify and document detailed requirements