Job Title: Oracle Fusion OTC AR Solution Architect
Location: Bangalore
Experience: 12+ years
Job Description
We are seeking an experienced Oracle Fusion Order to Cash (O2C) AR Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Oracle Fusion Financials, specifically in the AR module including invoicing (manual, recurring and via the PPM and SMC modules) as well as customer receipts & invoice printing, SLA structure of AR module, Customer master data and Month end close process for AR Sub Ledger with very good understanding of DevOps methodologies.
Key Responsibilities
- Lead the development and support of Fusion O2C-AR processes and solutions.
- Act as an architect on the enhancement and code fixes, collaborating with other team members .
- Collaborate with cross-functional teams to enhance system performance and reliability.
- Implement DevOps strategies to streamline development, testing, and deployment processes.
- Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support
- Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
- Provide guidance and mentorship to junior team members.
- Meet project timelines and stakeholder expectations effectively.
- Conduct system configurations, testing, and user training as needed
- Analyze Oracle Fusion Enhancements/Change Requests and Support activities
- Coordinate with team members within Fusion DevOps along with Solution Architects and other Edge applications teams to address any integration issues between AR and other Values Streams/integration areas
- Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
- Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
Required Skills
- Bachelor s degree in engineering or Information Systems or equivalent
- 12+ years of overall experience within Oracle Fusion and Oracle EBS ERPs
- Proven track record in Order to Cash space within Oracle Fusion ERP
- Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within O2C Accounts Receivable, Subledger Accounting methods, bank integration and receipts area
- Hands on experience within Oracle Fusion ERP
- Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment
- Ability to communicate with technical teams as well as Business audience
- This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment
- Ability to write SQL-based reports for troubleshooting without technical team assistance.
- Strong understanding of cloud integration (FBDI, REST/SOAP APIs) and proven problem-solving methods.
- Proficiency in Office 365 tools (Teams, Outlook, Word, PowerPoint, Excel, OneNote, Visio, SharePoint).
- Experience with tools such as Jira, Panaya, ServiceNow, and Power BI for project tracking, testing, incident management, and reporting.
Preferred Skills
- Oracle Cloud certifications.
- Experience with Agile methodologies.
- Knowledge of additional Oracle modules.
JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.