Oracle DBA Professional

What you will be doing:

Meets commitments and provides excellent customer service at all times with internal and external clients.

Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered - enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

Ensures issues resulting in customer outage is escalated appropriately through TSG management.

Assists application groups with design development that meet current and future business requirements:

- Participates in logical design process of strategic projects and responsible for the physical design/implementation.

- Provides specific direction on infrastructure design to support applications.

- Participates as a member of development support team on projects.

- Follows and meets project timelines and deadlines.

Provides maintenance of physical database:

- Creates physical database objectives following established standards and processes employed by database team.

- Enforces database standards and follows up on inconsistencies.

- Performs routine reviews of databases and systems to ensure acceptable levels of performance.

o Reports problem performance areas and recommendations for improvement.

o Follows up on recommendations and actively pushes for implementation as appropriate.

- Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.

- Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues.

Provides 24/7 support of production database environments.

As primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.

Implements backup/recovery procedures to protect integrity of data in database environment.

Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.

If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.

Other related duties assigned as needed.

What you bring:

Basic knowledge of operating systems and systems administration concepts

Good problem solving, analytical and critical thinking skills

Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines.