Oracle CPQ Business Analyst

Tata Consultancy Services

2-4 Years

Bengaluru, India

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Job Description

years of IT/business consulting experience, including 2 or more successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.
Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.
Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.
Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.
Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.
Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.
Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.
Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.
Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.
Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.
Good knowledge on amendment, renewal, perpetual to term conversion process
Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.
Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.
Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.
Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.
Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.