Oracle CPQ Business Operations Analyst

Job Description

• Working with cross-functional stakeholders (Product Owners, Sales, Factory, Engineering etc) to understand the product requirements/scope and convert it into requirements documents for various ordering systems: Oracle CPQ, Oracle R12 Configurator, MOL, and COF.
• Responsible to make sure product configurations in the above-mentioned systems are defect-free and orderable.
• Responsible for finalizing Parts setup and BOM structure in Agile/EBS related to Product Configuration and provide SME level support to cross-functional teams.
• Partner with developers to explain the requirements and perform testing once development is complete.
• Work with the factory to make sure product configuration is setup correctly and Sales Orders can be processed error-free.
• Partner with key stakeholders from Product Management, Engineering, IT, Services, and PLM/EBS team members to gather and analyze requirements and deliver working ERP/CRM implementations.
• Work in an Agile team environment.
• Ensures that Product Compliance requirements are met for various regions/countries.
• Ensures agreed standards are met for Orderability UX.
• Drive SKU reduction, product cancellation analysis, and offer/structure simplification activities working with Product Management, Engineering and Supply Chain
• Identifies opportunities for process simplification and help with automation initiatives within the team
• Create test plans, cases, and scripts to ensure that items, BOMs, and configuration rule changes can be verified thoroughly and efficiently.
• Create / update Requirement documents as needed.
• Demonstrated experience and understanding of ERP and CRM systems. Experience with Oracle CPQ, EBS and Agile PLM is preferred.
• Prior experience in driving SKU and Product Structure optimization is preferred.
• Preferred:
• Experiences with Oracle SW products PLM, EBS, and CPQ are preferred.
• Experience with Telecommunication domain knowledge is preferred.
• Knowledge or understanding of some basic software programming language (e.g.SQL, PL/SQL, Google Script) is preferred.
• Proficiency in one or more ERP and CRM systems like Oracle is required
• Experience in process optimization and automation using various technologies (homegrown, RPA, AI)
• Proficiency in one or more ERP and CRM systems is required
• Experience in managing the team with Agile methodology
• Experience with Agile development tools such as JIRA, Confluence.
• Able to learn new technology quickly, become the expert, solve the problem and teach others.
• Experienced with creating business process models and using them to describe business requirements.
• Has strong requirement gathering and analytical skills.
• Excellent written, speaking, and interpersonal skills.
• Experience working with remote teams in a global environment.
• Familiar with Agile vs. Waterfall Methodology.
• Familiar with utilizing Artificial Intelligence to support work load

Basic Requirements

• Bachelors Degree and 3+ years experience or a Masters Degree
• CPQ Certification