Role & Responsibilities:
- Responsible for the day-to-day activities of reporting and exception monitoring, one point contact for escalations.
- Understanding of Middle office / Settlements and Trade life cycle processes for the products covered
- Good understanding of IT infrastructure and Front office / Middle Office systems
- Manage system and IT implementation for functional area Extensive communication and liaising with the internal departments, Middle Offices and external counterparties
- Resolution of escalated issues and quick turnaround of urgent breaks and queries
- Participation for implementing process / firm wide initiatives and identify process improvements. Drive efficiency opportunities in the daily workflow
Key Skills :
- Knowledge of assigned product/functional area and thorough understanding of the entire operations function
- Detailed operational and technical knowledge of a range of products, processes & systems
- Excellent communication skills - Verbal and Written
- Time management and prioritization skills with the ability to handle high volumes
- Extremely good attention to details
- Excellent knowledge of MS Excel, Word and Powerpoint
- Good comprehension and assimilation skills
- Ability to deliver under tight and stressful situations
- An effective team player with excellent communication and people management skills
- Conceptual and analytical thinking - ability to resolve complex problems and issues
- Controls and risk management mindset
Key Accountabilities :
- Direction and development of their supervisors, and the overseeing of performance management for the group.
- Participation in Recruitment, Performance Management, Environmental projects.
- Ability to initiate & implement controls and manage risk. Ability to influence strategy.
- Proactively maintaining effective working relationships with clients.
- Anticipating delays in business situations and reallocates resources to meet deadline.
- Providing clear direction and leadership. Provide mentoring.
- Initiate & Chair meetings.
- Demonstrate an understanding of firm financials/personal expense.
- Commitment to values and goals of firm must be demonstrated
Education
UG: Any Graduate, B.Com in Commerce
PG: MBA/PGDM in Marketing
