Operations Team Lead

We Are Hiring || Operations Team Lead – Tech Sales (Digital Media Process)

• Location: Gurgaon
• Process: Tech Sales – Digital Media Platform

Key Responsibilities:

• Lead and manage a team handling Tech Sales for a global digital media platform
• Drive revenue targets, sales KPIs, and operational performance metrics
• Monitor team performance, productivity, and quality standards
• Conduct coaching sessions, calibrations, and performance reviews
• Analyze sales reports and implement strategies to improve conversions
• Ensure adherence to compliance, client guidelines, and SLAs
• Collaborate with internal stakeholders for continuous process improvement

Eligibility Criteria:

• Minimum 1–3 years of experience as a Team Lead in a Sales/Tech Sales process
• Experience in Digital Media / Online Platform / Advertisement Sales preferred
• Strong people management and revenue-driving experience
• Excellent communication, analytical, and stakeholder management skills
• Graduation is mandatory